Home>Knowledge Base>ScheduFlow>ScheduFlow Online>Problem -- Blank Gray Square Window opens up
Article ID80
Created On6/22/2015
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Problem -- Blank Gray Square Window opens up
When ScheduFlow logs in and the blank square pops up, it's due to a corrupted user.config file on the user's computer.  To fix this problem, rename the user.config to user_old.config and re-run the software. Path is below:




Please note that not all the folder names will be exactly the same, but you will be able to navigate through this structure.